GLP-1 program FAQ

GLP-1 (glucagon-like peptide-1) agonists are prescription drugs that improve blood sugar control and may lead to weight loss; results vary by drug and dosage. Common side effects: nausea, vomiting, diarrhea — often mitigated by correct upward titration, so take exactly as prescribed by your provider. Anti-nausea medication such as ondansetron (generic Zofran) can help. Hypoglycemia (low blood sugar) is a more serious risk, elevated if combined with other blood-sugar-lowering drugs such as sulfonylureas or insulin. Not recommended with a personal or family history of medullary thyroid cancer or multiple endocrine neoplasia (animal studies have linked these drugs to thyroid tumors; human risk is not yet known pending long-term study), or if you have had pancreatitis.

Follow your provider's prescribed doses and directions exactly to minimize the risk and severity of potential side effects. If you have questions about how to take your medication once you receive it, reach out to Saunatica at support@saunaticarx.com before taking it, for guidance from a licensed professional. Taking doses other than prescribed may have unintended and potentially dangerous effects.

If you miss a dose on your scheduled day, reach out to Saunatica at support@saunaticarx.com before continuing. You may need to lessen your next dose to minimize the risk and severity of potential side effects.

These medications should be stored in the refrigerator between doses. GLP-1 medications are temperature-sensitive and can degrade if not stored properly.

GLP-1 medications can be taken at any time of day, with or without meals. If your dose is prescribed weekly, take it on the same day each week.

Discuss your previous prescription and dosage with your provider during the medical intake process. If medically appropriate, your provider will coordinate your dosage accordingly.

No. Enrollment or payment does not guarantee a prescription. An independent licensed provider makes the decision using professional judgment after reviewing your health information.

No. Compounded medications are not FDA-approved, and the FDA does not review them for safety, effectiveness, or quality before they are dispensed. If prescribed, medication is prepared for an individual patient by a licensed compounding pharmacy.

No. Saunatica does not offer Wegovy®, Ozempic®, Mounjaro®, or Zepbound®. Those products are manufactured exclusively by their respective manufacturers. The program described here concerns compounded medication when prescribed.

The displayed program price includes provider care and support, the medication and supplies package when prescribed, and access to program education and platform tools. A prescription is never guaranteed. Any additional charge must be disclosed before you authorize it.

When prescribed, medication is dispensed and shipped by a licensed compounding pharmacy pursuant to a patient-specific prescription. Packaging and delivery details are provided by the dispensing pharmacy.

Saunatica is your health and wellness partner. Through our platform we facilitate virtual medical consultations and coordinate cost-effective, high-quality prescription treatments from the comfort of your home. Every physician is US-based and conducts a thorough assessment of each patient, prescribing medication therapy only when appropriate. Our mission is accessible, affordable, quality healthcare, available regardless of insurance coverage.

Choose the therapy you need, click “Start My Visit,” and answer a brief set of medical questions. Our US-based doctors review your information and prescribe medication when appropriate. Expect to hear back within approximately 24 hours. Some states require a video consultation or live chat; if so, a doctor will reach out to complete your consultation.

You may qualify for a complimentary consultation with your order. If medication is appropriate, you can obtain it through the Saunatica platform at significantly reduced prices.

We do not accept insurance. Our prices for consultation and medication are industry-leading and often cheaper than using insurance.

Yes. Each doctor is licensed to prescribe and treat patients in the state you live in.

Yes. You can use your local pharmacy and our doctors can send your prescription there. However, the most cost-effective and convenient option is through our affiliated pharmacy network. We cannot guarantee drug pricing at your local pharmacy.

Based on the therapy and medication, your prescription may be filled by: Manifest Pharmacy, 1018 S. Batesville Road, Greer, SC 29650, Tel: 888-770-4009, Monday–Friday 8:00am–5:00pm EST.

We use MD Integrations (mdintegrations.com).

You will be billed when the medication is shipped, based on the treatment plan you select.

Yes. We take protecting your information seriously. Please read our Privacy Policy for details.

We treat patients 18 years of age and older. If you are younger than 18, please seek treatment from a local primary care physician.

In case of an emergency, please call 9-1-1.

State regulations require that our medical providers verify who they are treating, so we may ask for a photo of yourself and your photo ID.

Saunatica currently serves patients in the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Saunatica offers service in the United States only. Based on the therapy and medication being prescribed, there may be restrictions based on state; this will be disclosed and confirmed per therapy as part of the intake process. In California, Massachusetts, Rhode Island, and Vermont, the following physicians will be assigned to you: Dr. Jeffrey Shellenberger and Dr. Marc Serota. Rhode Island: Dr. Marc Serota — MD17024; Vermont: Dr. Jeffrey Shellenberger — 042.0015585-COMP; California: Dr. Jeffrey Shellenberger — C160558; Massachusetts: Dr. Jeffrey Shellenberger — 290752.

No. Your medication ships via no-contact delivery; a signature is not required.

You can change your payment method at any time. Log in to your Saunatica account and follow the prompts.

Use the Contact section of this site to create a ticket. Our team will review and get back to you.

Once you complete the online visit, you will hear back from a US-based doctor within 24 hours (some states require a live chat or video consultation). Orders are then sent to the dispensing pharmacy and shipped.

Log in to your Saunatica account and update your shipping address at any time.

Log in to your Saunatica account and reorder or cancel at any time. You will be contacted before your medication is refilled and billed. Your medication will then be shipped.

Federal and state law do not allow medication returns, so all sales are final. If you have a specific concern, create a ticket in the Contact section.